| Industrial Equipment
Compressor Systems |
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 | Long Term Customer Commitment
We continuously review our resources to meet the specific needs of our customers. If we have sold it, we will fully support it on an ongoing basis. | 16 Strategically Located Branches
With regional offices in Jeddah, Riyadh and Dammam, and facilities strategically located across the country, we can offer unparalleled service throughout the Kingdom. |
All of our major branches are linked through our own computer network, plus we have a dedicated fleet of delivery trucks. This ensures transport of any stocked part in the Kingdom within 24 hours. Over 77,000 line items of Parts Inventory in stock. |  | Over 92% First Pick Availability in the Kingdom. We have a dedicated communications network linked on-line to the manufacturers overseas parts distribution centers and air freight routes |
Our fully equipped workshops carry out all levels of repair work from routine servicing through to complete rebuilds. Our shop and field technicians undergo regular manufacturers training to ensure that they are fully versed in the latest products and use of the latest computerized diagnostic tooling. |  | All branches operate a comprehensive Field Service Support, utilizing computerized diagnostic tooling and 4 Wheel Drive vehicles to quickly access your site and minimize down time. |
| Scheduled Oil Sampling Program (SOS)
We are the only equipment dealer in the Kingdom with a dedicated manufacturer-approved Oil Analysis Laboratory. The SOS program provides the ultimate detection and diagnostic tool for your equipment.
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Customer Support Agreements
Individually tailored to customer requirements, they can include:  | Inspections
| | Routine servicing
| | Total repair and maintenance
| | Extended warranties on major components
| | Parts supply contracts. |
Customer Training
Comprehensive training programs are offered to assist your personnel to efficiently operate and maintain the equipment we supply to you. Such training programs are tailored to enhance operator skills for maximum production at the lowest possible maintenance cost and can be carried out either at our facilities or at your site.
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